Tag Archives: southwest air
SWA vs Kevin Smith (or the power of social media)
Posted by in social_media, Uncategorized
Tagged customer service, kevin smith, performance problems, social media, southwest air
Leave a comment
|
In case you missed the drama over the weekend, SouthWest Air was embroiled in a social media and customer service nightmare with director Kevin Smith. Here’s how the story was reported: Smith was thrown off an SWA flight for being … Continue reading