Tag Archives: social media
What does a Program Manager for Social Media in an Education Department do?
Posted by in emc education
Tagged engagement, proven professional community, social media, social media strategy
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I’ve been in my new role as a Senior Program Manager for Social Media for about a month. So what am I doing? Right now I’m in learning mode. I’m keeping the lights on at the Proven Professional Community, which … Continue reading
SWA vs Kevin Smith (or the power of social media)
Posted by in social_media, Uncategorized
Tagged customer service, kevin smith, performance problems, social media, southwest air
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In case you missed the drama over the weekend, SouthWest Air was embroiled in a social media and customer service nightmare with director Kevin Smith. Here’s how the story was reported: Smith was thrown off an SWA flight for being … Continue reading
Please vote for our #E20 submission on convincing execs to use social media |
My colleague Nada Wheelock and I have entered a submission in the Boston Enterprise 2.0 Conference. Nada and I have worked together on the Proven Professional Community for a little over a year now. She brings the marketing view, and … Continue reading
It’s the last day of December, the last day of 2009, the last day of a decade. But I still want to answer December’s Big Question: What did you learn about learning in 2009? Grad School Personally, I took five … Continue reading
HPT competencies mirror Social Media management competencies? |
Check out this list of competencies for an HPT professional as listed in the HPI Essentials book (by ASTD press): Analysis Skill Business Knowledge Change Management Skill Facilitation Skill HPI Understanding Influencing Skill Project Management Skill Questioning Skill Relationship-Building Skill … Continue reading
Big Question: How do I communicate the value of social media as a learning tool to my organization? |
I’m going to make this post quick, because I’m actually supposed to be working on a gap analysis for one of my classes. A colleague and I have been presenting this presentation: Social Media Ed Svcs Overview View more presentations … Continue reading
Will zombies be social media’s downfall in the Enterprise? |
Gartner recently released its hype report about social media. It is interesting to see that some of the tools we are advocating for Learning actvities are slipping into the “trough of disillusionment“. This is the time in a technology lifecycle … Continue reading
How I use social media to learn
Posted by in Uncategorized
Tagged blogging, clearspace, EMC|ONE, learning, social media, twitter
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A couple of comments to me this week are prompting this post. Someone in my senior management made a comment that I am very active in social media but I don’t really use it to learn. And someone on twitter … Continue reading
Is Facebook just for fun and games? |
Today there are stories everyplace about social media sites such as Facebook. Everyone I know is on it – my kids, my mom, workmates, classmates, and old friends from college & high school. I love reconnecting with old friends, and … Continue reading
SMB9 – What does this have to do with education?
Posted by in emc
Tagged collaborative learning, emc education, emc one, enterprise collaboration, SMB9, social media
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This morning I went to Boston Social Media Breakfast #9. EMC sponsored this edition of SMB Boston, and Jaime Pappas (one of EMC’s Social Media Managers) was one of the featured speakers. She did a great job talking about EMC’s … Continue reading