From this BoingBoing post, which was written by Clay Shirky, introduced me to a new term. Tesla, or “time elapsed since labs attended” refers to testing software applications. Clay gives this definition for tesla:
a measure of how long it’s been since a company’s decision-makers (not help desk) last saw a real user dealing with their product or service
The goal behind having a low tesla number is getting near real-time data on what users are having problems with, with the goal of real-time continual improvement of the product.
So can this be applied to education? Going back to this semester’s study of the Dick and Carey Instructional method, we’re supposed to be collecting this sort of learner feedback at different points of development. One of the biggest criticisms is the time that it takes to collect this feedback, and actually lack of time is why some of the feedback is not collected.
As instructional designers, if we have a course that is out of the design process and into a state of “production”, should we be concerned with that Tesla number? Or is this too much of a reach?